Healthcare

"Rota changes used to reach the ward by printout. Now the change lands on eleven phones before the shift starts, and nobody has to trust a laminated sheet."

"Sixty-two depots live in a fortnight. The rollout plan fitted on one page, which is the first time that has ever been true here."

Finance

"The auditor asked for evidence and I sent one link. Twenty minutes back in everyone's afternoon."

Retail

"Stock figures now match between the shop floor and the warehouse. That sounds small until you have spent three years apologising for it."

Public sector

"Procurement took longer than the implementation, which I am told is the highest praise available in local government."

"Month-end close went from a three-day slog to a scheduled job. My team stopped dreading the first week of the month."

Healthcare

"Our information governance lead read the data flow diagram and asked no follow-up questions. I have never seen that happen."

Logistics

"Drivers see the same numbers as the planners. Half our radio traffic disappeared in the first month."

Retail

"We deleted an internal tool and two cron jobs nobody wanted to own. That is the whole review."